A - GENERAL
1. Who are you?
We are a small family run business in upstate New York. We are passionate about photography and have been renting Polaroids and instant cameras since 2008.
2. What does the price include?
To shipping with tracking
Insurance for damaged, but not lost cameras.
Extra set of batteries
1 Instruction Manual
3. When should I place my order?
We can deliver cameras to you in as quick as three (3) days. We generally suggest you place your order a few weeks in advance as cameras can sell out. If cameras are not available for you date we will let you know when you place your order. We can ship cameras to you overnight if needed at an extra charge.
4. Do you have any reviews?
While we are not currently on Wedding Wire or Yelp, we can provide you references upon request. Please use our Contact Us page to inquire about references.
B - CAMERAS & FILM
1. What kind of cameras do you rent?
We rent the Fujifilm Instax Mini 70 and Fujifilm Instax Square SQ6 cameras.
2. What is the difference between the two (2) cameras?
The main difference is photo size. The SQAURE produces a slightly larger photo that is square. The MINI produces a photo about the size of a credit card.
3. Can I returned unused film?
Yes! You can return unused/unopened film for a refund.
4. How long does it take a photo to develop?
The photo takes about 30 seconds to a minute to emerge and then another few minutes to develop. Colder environments will make this process slower.
5. Do the cameras have a timer?
Yes! Both the MINI 70 and SQUARE SQ6 have a ten second timer.
C - SHIPPING
Where do you ship?
We only ship within the United States at this time (lower 48 only).
Can I ship the items to a relative, event location or other address different from the billing?
Yes. Just indicate the exact shipping address in the specific section of the shopping cart.
What Carrier do you use?
We ship via FedEx Express.
Who pays for shipping?
We pay for both the to and return shipping. It is included in the price of the rental/
When do I need to return the items?
Items can be return any time after the event. There is no rule as to when, we prefer less then a week, but understand these can be busy times. There is no fee for a “late” return.
D - INSURANACE
1. How does insurance work?
Every camera purchased comes with insurance. Insurance covers all drops, spills and damage. Essentially if you can get the camera back to us it is covered.
E - PAYMENT
How do I pay for my rental?
Our preferred payment method is credit card (VISA, MASTERCARD, DISCOVER & AMEX) via out Store checkout. However, we do accept PayPal, money orders, cashiers checks, personal checks and cash. Please contact us here to inquire about alternative payment methods.
When is payment due?
Full payment is due at the time of reservation. Although we do under certain circumstances allow for a partial deposit to secure the cameras and then the balance can be paid prior to shipment.
F - OTHER
1. How many cameras and film packs should I order?
There are no hard and fast rules for the number of cameras and film packs. Good rules of thumb are 1-2 packs (10-20 photos) per 10 people and 1 camera for every 50-75 guests. If you need more guidance please contact us.